EdSurge Character AI, a newish startup that allows users to invent and engage with AI-fueled characters, has recently rolled out parental insights tools. These improvements will help increase user safety by an order of magnitude. Finally, every week, parents or guardians using the app get a snapshot of their teen’s activity on the app. This unique knowledge is brought straight to their inbox. This effort is aimed at providing a healthier and more positive experience for all users, and especially for teens and tweens using our apps.
Flagged features can be accessed through safety reports providing guardians with information about their teens’ use of the app. The weekly email informs parents about the daily average time their teens spend on the platform, both on the app and the web. The ensuing data reveals how many hours per week teens spent communicating with each character. It further features the most popular characters they interacted with over the course of the week.
Character AI has been forward-thinking in introducing new user safety features starting last fall. We recently released an alternative model for under-18 users. Beyond this, we added notifications about time spent in the app and reminders that users are engaging with AI characters. The newest features have been a push towards making a safer space for underage users. They go a long way toward quieting and assuaging parent worries.
Earlier this year, Character AI faced an impossible legal challenge. The firm was recently sued for its role in a teen’s unfortunate suicide. The company then filed a motion to dismiss the case on First Amendment grounds. Regardless of this ongoing legal fight, Character AI continues to prioritize user safety while enabling creativity and a fun interaction with AI characters.
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