PlayStation Network (PSN) experienced a significant global outage that left many users unable to access their digital games or connect with friends online. The incident began on Friday evening and persisted until Saturday evening, affecting users primarily in the United States. As a result, Sony announced that they would compensate all PlayStation Plus subscribers by providing an additional five days of service.
On Saturday, Downdetector, a platform that tracks outages, showed a peak in outage reports around midday on the East Coast. Users reported difficulties in loading digital games and connecting with peers. The issue, which stemmed from an operational problem, saw a decline in reports throughout the afternoon and evening as efforts to resolve the matter continued.
The Ask PlayStation account on X confirmed the restoration of services at approximately 7 p.m. on Saturday.
“PSN has been restored,”
Originates from: the account (Ask PlayStation)
The company assured users that
“network services have fully recovered from an operational issue.”
Originates from: the account (Ask PlayStation)
In response to the disruption, Sony decided to automatically extend the services of all PlayStation Plus members by an extra five days. This gesture aims to compensate for the inconvenience caused by nearly a day-long service interruption.
“We apologize for the inconvenience and thank the community for their patience,”
Originates from: the account (Ask PlayStation)
This marks yet another instance where Sony has shown commitment to maintaining customer satisfaction amidst unforeseen technical challenges.
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